Can the main image be made with AI?

Amazon only asks that images with photorealistic AI-generated people carry a metadata tag (contains-synthetic-performer); product images without people need no tag. Images must still show the product truthfully.

How large must an image be to zoom?

From 1,000 pixels on the longest side zoom works; below 500 pixels it cannot be uploaded; 10,000 pixels at most.

What happens if the main image does not comply?

Amazon may remove the listing from search until a compliant main image is provided.

Which formats are accepted?

JPEG, TIFF, PNG and non-animated GIF; JPEG and RGB colour are recommended.

Amazon image requirements

Amazon asks for a pure white main image, the product filling about 85%, at least 500 px on the longest side, zoom from 1000 px, no text on the main image.

Check my main image for Amazon Make a full set from one photo

Main image

Background: Pure white (RGB 255, 255, 255)
Product fills the frame: about 85%
Whole product shown: Yes
One unit only: Yes
Added text allowed: No

All images

Shape: Not set (ShotImg exports 1:1 square)
Longest side at least: 500 px
Zoom from: 1000 px on the longest side
Longest side at most: 10000 px
Formats: JPEG, PNG, TIFF, GIF
Text on other images: Yes

Infographics allowed on secondary images; no Amazon logos or "Best seller" badges on any image; photorealistic AI people need a metadata tag (this product shows no people).

The order of a set on Amazon

A ShotImg export to Amazon puts the images in this order under these names, ready for bulk upload. These are the teapot sample's real files.

White main imageSKU.MAIN.jpg
Scene 1SKU.PT01.jpg
Feature imageSKU.PT02.jpg
Size imageSKU.PT03.jpg
Material close-upSKU.PT04.jpg
Scene 2SKU.PT05.jpg
Scene 3SKU.PT06.jpg

Common reasons images are refused

Text, a logo, a graphic or a watermark on the main image Source
A main image background that is not pure white (RGB 255, 255, 255) Source
Part of the product cropped off Source
Props that obscure or surround the product Source
The product in its packaging, or with brand or swing tags Source
Amazon logos or badges such as "Best seller" or "Top seller" on any image Source

Questions

Can the main image be made with AI?: Amazon only asks that images with photorealistic AI-generated people carry a metadata tag (contains-synthetic-performer); product images without people need no tag. Images must still show the product truthfully. Source
How large must an image be to zoom?: From 1,000 pixels on the longest side zoom works; below 500 pixels it cannot be uploaded; 10,000 pixels at most. Source
What happens if the main image does not comply?: Amazon may remove the listing from search until a compliant main image is provided. Source
Which formats are accepted?: JPEG, TIFF, PNG and non-animated GIF; JPEG and RGB colour are recommended. Source

Sources and when they were checked

Checked on 2026-10-19 against Amazon's own pages:

A summary by ShotImg, not the marketplace's own page; its seller center has the final word.